Frequently Asked Questions
What Is Milky's?
We're a coffeeshop designed to make you smile. You can't even say our name without putting on a smile.
Read more about us over here.
Does Milky's Have Vegan, Gluten Free, Lactose Free ... ?
Our food and drinks menu is carefully put together to include options for everyone:
Alternative m*lks are available for all the classics.
The seasonal specialty drinks always includes at least one option that is caffeine free, gluten free, lactose free, and / or vegan.
Our daily food offerings include gluten-free and vegan options every day of the week. However, there are limited numbers of each item.
Does Free Shipping Exist?
It does! Add an item to your cart and you'll see a progress bar showing how close you are to getting free shipping. It's based on where you're located.
United States: $200
Rest of world: $500
Orders with free shipping include package tracking.
Please note that you may be charged local taxes and / or duties.
How Long Will I Wait For My Item?
Everything we sell, we stock. It leaves our Toronto cafe within 24 hours of receiving your order. From there, it's in the hands of the post office. As a general timeline for deliveries:
Canada: 3 - 5 days
USA: 4 - 7 days
Rest of world: 7 - 21 days
If you ordered for pickup, it will be available for pickup next day.
Can You Make My Favourite Drink That's Not On The Menu?
Within reason, absolutely. We'll even try to do it better.